Decisions
The Valuers Registration Board has made available copies of disciplinary decisions issued against registered valuers dating back to 2010. These decisions have been anonymised by the Board’s legal representative. There may be some errors and/or omissions from these documents which are prepared for education purposes only.
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Click on the links below to view anonymised judgements. They are arranged by year and in chronological order. Or, use the search box to find a specific decision by year or name or key words.
2021 Decisions
Valuer T 2021 NZVRB 1
In an email dated 1 July 2019, the complainant, forwarded a copy of a valuation report to the Valuers Registration Board (Board). The report was signed by Valuer T as the registered valuer. Valuer T is the director of a valuation company. Although Valuer T was the registered valuer who signed the valuation Valuer T…
Read in full2020 Decisions
Valuer D 2020 NZVRB 2
In a report dated 20th November 2017 for the subject property Valuer D, assessed the Current Market Value of the existing home on a site of approximately 475m2. and the potential for a new rear section of approximately 475m2
Read in fullValuer F 2020 NZVRB 3
On 15 December 2017 the complainant had requested a valuation of their property with the intention of establishing a sale value that would justify the cost of a subdivision. They received a report prepared by Valuer F, which as at 23 January 2018, assessed the “as if complete” Market Value of the property to be…
Read in fullValuer J 2020 NZVRB 1
A complaint was lodged alleging a breach of professional responsibilities in accordance with the NZIV Code of Ethics, that the evidence in the report did not support the valuation assessed for a commercial supermarket property in South Auckland. Valuer J requested any evidence that might support an additional conclusion and offered to review the valuation.
Read in fullValuer W 2020 NZVRB 4
A formal complaint was lodged by the complainant on 12 July 2018 against Valuer W. It concerned a valuation prepared by Valuer W for a rural lot. The report was dated 14 March 2018, being the valuation Valuer W [2020] NZVRB 4 date. The complainant alleged that Valuer W had provided a ‘fake valuation’ and…
Read in full2019 Decisions
Valuer N [2019] NZVRB 1
Valuer N completed a valuation report for a rural property as at 30 December 2015. Two valuations were prepared based on an inspection as at 30 December 2015, one in it’s “as is” condition, and the other stated to be “as complete” following proposed alterations to the dwelling. At the time Valuer N was a…
Read in fullValuer G [2019] NZVRB 2
The complainant had been advised by her accountant, to have a valuation prepared on the subject property to ascertain the division of the sale price between the main dwelling and the cottage as a tax apportionment. There was reference in the email from the accountant to the complainant that the chattels should also be valued.
Read in fullValuer S [2019] NZVRB 3
Valuer S completed a valuation report dated 7 April 2016 for a residential property for the complainant. The valuation was “…for current market value and mortgage purposes”. Valuer S assessed the market value at $623,500 inclusive of chattels and GST. The property as described by Valuer S comprises a good quality three bedroom semi-detached dwelling…
Read in full2018 Decisions
Valuer L (penalty) [2018] NZVRB 1
Valuer L: faces 4 charges of incompetent conduct in the performance of their duties as a valuer in compiling a valuation report dated 29 May 2015 with respect to a property.
Read in fullValuer A [2018] NZVRB 2
This matter arose from complainant alleging ethical breaches by Valuer A in that they provided three reports for a property, at the same date and with three different values. This meant that the complainant potentially breached their loan to value ratio (LVR) policy. The complaint was received by the Valuers Registration Board on 6 January…
Read in fullValuer K 2018 NZVRB 3
This is the third decision of the Board relating to a complaint lodged by J against Valuer K on 15 November 2013 relating to a report dated 18 October 2013.
Read in fullValuer C [2018] NZVRB 5
On or about the 19th June 2015, the complainant, the current owner of the subject property, made a formal complaint to the Property Institute of New Zealand in respect of a valuation completed by Valuer C. This complaint was then resubmitted to the Registrar of the Valuers Registration Board on the 21st July 2016.
Read in full2017 Decisions
Valuer Z [2017] NZVRB 1
A letter of complaint was received by The Registrar of the Valuers Registration Board from the complainant dated 12 February 2014. The correspondence related to a letter and invoice that Valuer Z had sent the complainant on 13 December 2013. A copy of the invoice and letter was enclosed. The invoice related to Valuer Z…
Read in fullValuer W [2017] NZVRB 2
The Valuers Registration Board (“Board”) received a letter of complaint from the complainant on 13 September 2013. The complaint alleged gross under valuation of a property. The matter was investigated by the Valuer General who reported to the Board on 17 October 2014. On consideration of the investigation report, the Board determined under Section 32(2)…
Read in fullValuer L (hearing) [2017] NZVRB 3
On 25 May 2015, the Owners engaged the services of Valuer L’s employer to assess a current market valuation, for mortgage purposes, of the property. The Owners proposed to carry out certain works based upon architectural plans to extend the dwelling on the property by about 123 square metres. The Owners also requested a current…
Read in fullValuer Y [2017] NZVRB 4
This matter arose as a result of a complaint from the complainants alleging: That the zoning was incorrectly stated in the report The sales evidence for a comparable sale used in the report was wrongly stated, being inclusive of GST The rental assessments substantially over valued the land as a result of unwavering reliance on…
Read in fullValuer K 2017 NZVRB 5
In a letter to the Property Institute of New Zealand dated 8 April 2016, the complainant, a trustee of the complainant Trust made a complaint to the Property Institute of New Zealand.
Read in full2016 Decisions
Valuer I [2016] NZVRB 1
Valuer I was instructed by the complainant to provide a market valuation for mortgage purposes on the subject property. The property covers an approximate area of 3,070m2 and is a three-level structure leased to various commercial entities. The property also comprises 36 carparking spaces, some of which are included in the commercial leases but 23…
Read in fullValuer S [2016] NZVRB 2
On 10 June 2014 the complainant made a complaint to the Valuers Registration Board about Valuer S which was subsequently referred to the New Zealand Institute of Valuers (NZIV). The complaint involves an alleged conflict of interest in respect of a residential property in proximity to the coast. The complainant acts for the trustees of…
Read in fullValuer R [2016] NZVRB 3
On 20 September 2013, Valuer R completed a valuation report for the complainant Partnership for mortgage security purposes. The report relates to a central city commercial property. The Property was owned by the Partnership and leased to Company 1. In March 2014, Company 2 was engaged by the Partnership to undertake a market rental valuation.…
Read in fullValuer U [2016] NZVRB 4
On 19 April 2013, the complainant made a complaint via an email to the Valuer General about Valuer U. The complainant is the current Owner of the subject property. The complainant purchased the Property in 2012 under a sale and purchase agreement that was subject to a registered valuation. Valuer U was instructed by the…
Read in full2015 Decisions
Valuer C [2015] NZVRB 2
In June 2008 Valuer C was working as a registered valuer for Company 1, who were instructed by the complainants to provide a valuation report on a residential block of land, the subject property. The report was for the purpose of the complainants considering the land for mortgage security purposes. The report was completed and…
Read in fullValuer S [2015] NZVRB 3
The complainant lodged a complaint on 2 May 2014 against Valuer S, alleging fraud and the taking of electronic files belonging to them while Valuer S was employed by them. It was alleged that the fraudulent activity took place over the 2012 year. Valuer S was dismissed from the complainants on 1 November 2012. Valuer…
Read in fullValuer F [2015] NZVRB 5
The Registrar of the Valuers Registration Board received a complaint against Valuer F from the Chair of the Professional Practices Committee of the New Zealand Institute of Valuers (the complainant) on 2 April 2012. The complaint concerned a valuation report prepared by Valuer F on 30 November 2011, with respect to seven residential sites. The…
Read in fullValuer A (penalty) [2015] NZVRB 6
A complaint was received by the Registrar of the Valuers Registration Board on 22 April 2010 from the owners of the property, a rural homestead. This complaint was lodged as a result of the valuations completed by Valuer A in reports dated 12 October 2005 @ $900,000 and 22 December 2009 @ $380,000. The complainants…
Read in fullValuer E [2015] NZVRB 7
The Valuers Registration Board received a letter of complaint dated 31 March 2013 concerning the valuation of a property. The complainants proposed to sell the property having been approached by their tenants who wanted to purchase. They commissioned Valuer E to assess the market value.
Read in fullValuer G (hearing) [2015] NZVRB 8
The Registrar of the Valuers Registration Board received a complaint dated 21 April 2011 from the complainant in respect of the subject property that had been valued by Valuer G in their report dated 9 June 2010. The requirement for the valuation arose in the context of a property dispute and the complainant had a…
Read in full2014 Decisions
Valuer J [2014] NZVRB 1
Three complaint letters were received from the complainants. The complaints relate to separate valuations undertaken by Valuer J. The first letter, dated 8 November 2010, concerned Property 1, a rural beach property. The second two complaint letters were both dated 16 November 2010 and concerned two separate central city apartments, Property 2 and Property 3.…
Read in fullValuer N [2014] NZVRB 4
The complainant states that Valuer N carried out an assessment of the Property in 2008 to determine the rent payable for the following seven years, effective 1 April 2008. They assessed land values used in the assessment of the rent review for the Property…
Read in fullValuer Y [2014] NZVRB 7
A complaint was concerning a valuation prepared by Valuer Y dated 17 July 2007. The matter was brought to the attention of the Registrar of the Valuers Registration Board by letter dated 14 December 2010. Valuer Y was instructed to undertake an ‘as complete’ mortgage value of three beach-front apartments.
Read in fullValuer K [2014] NZVRB 9
A complaint was received from a part owner of a Café business concerning the actions of Valuer K in relation to a rent review of the premises in 2011. The matter was brought to the attention of the Registrar of the Valuers Registration Board by letter dated 10 April 2012. Valuer K, acting for the…
Read in full2013 Decisions
Valuer K [2013] NZVRB 5
On 22 November 2010, the complainant wrote to the Valuers Registration Board making a formal complaint Valuer K [2013] NZVRB 52 against Valuer T and Valuer K, in respect of a valuation of a property. The Property was inspected and valued from a set of plans (as a dwelling was yet to be built) on…
Read in fullValuer D (hearing) [2013] NZVRB 6
The complaint was in connection with a valuation report by Valuer D dated 30 April 2007 carried out on a residential property. This report had been addressed to the property owner. Valuer D had valued the property at $270,000 inclusive of GST (if any). It was later established that the report was subsequently provided to…
Read in fullValuer Z [2013] NZVRB 9
A complaint was received from the complainant on behalf of a Trust concerning a valuation prepared by Valuer Z. The evidence before the Board was that one of the Trustees was contacted by a friend of hers, who said that she would like to make an offer to the Trust to purchase the subject property.…
Read in fullValuer U (penalty) [2013] NZVRB 7
In the Board’s decision dated 6 December 2012, Valuer U was found guilty of gross over-valuation in respect of two valuations. The property comprises two conjoint lifestyle/grazing blocks held in separate computer freehold registers, Part A and Part B.
Read in fullA (penalty) [2013] NZVRB 4
A letter of complaint was received by The Registrar of the Valuers Registration Board from the complainants, who farmed the subject property. The complaint referred to a valuation of a rural property. The complainant believes Valuer A acted in a manner which was ‘improper, unethical or incompetent’ as those terms are set out in Sections…
Read in full2012 Decisions
Valuer S (hearing) [2012] NZVRB 3
The complaint against Valuer S was received by the Registrar of the Valuers Registration Board. The complaint was in connection with two valuation reports dated 11 September 2007 and 7 August 2009 respectively carried out on a rural property. In the first report Valuer S had valued the property at $400,000 inclusive of GST if…
Read in fullValuer A (hearing) [2012]
The complainants advised that Valuer A was engaged by the purchaser and provided a valuation dated 15 June 2006. The valuation made a number of criticisms of the complainants. In particular, it stated several times that the farm had been grossly mismanaged and that the complainants had attempted to mislead prospective purchasers. Their conclusion was…
Read in fullValuer U (hearing) [2012] NZVRB 6
On 3 July 2009, the complainant wrote to the Valuers Registration Board making a formal complaint against Valuer U in respect of two valuations on a property. The complainant provided mortgage finance in reliance of the two valuations prepared by Valuer U. The property is a rural block. Valuer U provided two reports for the…
Read in full2010 Decisions
Valuer B [2010] NZVRB 4
The Complainant wrote to the Registrar of the Valuers Registration Board on l February 2005. The letter referred to two valuations undertaken by Valuer B both dated 10 August 2002 but provided on different dates. The revised report recorded a valuation of a property/properties in excess of $11.6 million. The complainant stated in his letter…
Read in fullValuer C [2010] NZVRB 9
A complaint was received by the New Zealand Institute of Valuers against Valuer C. The complaint arose from the sale of Valuer C’s valuation business to Company 1. It was alleged that Valuer C was undertaking work on their own behalf, while working as a full-time employee of Company 1. This being considered by the…
Read in fullValuer M (hearing) [2010] NZVRB 2
A letter of complaint was received from the Complainant that Valuer M, had over-valued the subject property. Valuer M assessed the value in June 2005 at $163,000. The complainant said he was persuaded by the valuation report and purchased the property based on 40% equity and a 60% bank loan expecting that the property value…
Read in fullValuer M (hearing) [2010] NZVRB 3
The Valuers Registration Board received a letter of complaint dated 26 February 2008 from the complainants. In their letter, they state that they invested in a property with a company, Company 1, who have since gone into liquidation. The development was completed either in late 2005 or early 2006. Valuer M undertook a valuation of…
Read in fullValuer P [2010] NZVRB 6
On 10 March 2006, the complainant wrote to the Valuers Registration Board (“the Board”) making a formal complaint against Valuer P in respect of a valuation. The complainant had been approached to sell the property and Valuer P prepared a valuation for an intending purchaser. The complainant had previously engaged Valuer 1 to carry out…
Read in fullValuer S [2010] NZVRB 5
The Valuers Registration Board received a complaint from the complainant that Valuer S, acting for the landlord, assessed a rental for her premises of $88,150 per annum plus GST to apply for a rent review term commencing 1 July 2008. That rental was said to be out of line with the market. The existing rental…
Read in fullValuer T [2010] NZVRB 7
On the 14 March 2007 the complainant wrote to the Registrar of the Valuers Registration Board with two concerns in regard to a valuation by Valuer T. The first of the matters raised by the complainant was in regard to valuation fees. The second concern was in connection with the report carried out in August…
Read in fullValuer W (penalty) [2010] NZVRB 1
In its decision of 22 October 2009, the Board found Valuer W guilty of incompetent conduct in the performance of their duties as a valuer. This renders them liable to a penalty provided by the Valuers Act 1948 relating to their valuation of the subject property. A second charge that they made a mortgage recommendation…
Read in fullValuer X [2010] NZVRB 8
The Registrar of the Valuers Registration Board received a complaint dated 7 June 2008 from the complainant, being the subject property. This property is tenanted by a government department. The complainant alleged the professional negligence of Mr Valuer X, in that Valuer X had been commissioned to provide a market rent but apart from verbal…
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